FAQs

Top FAQ's

Who is Style Theory?

Does Style Theory have a physical store?

How does the Style Theory rental process work?

What is the condition of the dress when I receive it?

Do I need to dry clean the dress before returning it?

What happens if I damage the dress?

What happens if I'm not in love with my dress when it arrives?

Deliveries

Do you ship Australia wide?

How much does delivery cost?

How long will delivery take?

What if I need the dress tomorrow?

How can I track my order?

Do I have to sign when my order gets delivered?

What happens if I am out when you deliver?

What happens if my dress doesn't arrive within the specified delivery time?

Returns

How do I return my dress to Style Theory?

Are there any late fees if I return the dress late?

What if my rental ends on a Sunday or a Public Holiday?

What if my rental ends on a Sunday or a Monday, when the store is closed?

My Account

How do I create an account?

My Order

How do I order online?

How long is your rental period?

When should I make the reservation for a dress hire?

How can I cancel my order?